ODC – TERMS AND CONDITIONS

  • Sessions for ODC would be as per timings that would be mutually agreed upon, and mentioned in the contract
  • All necessary permits, licenses or ‘No-Objection Certificates’ required for the Event / Function (viz Exhibitions, Live Dance Performance, Fashion Shows, Music Programs etc.) are to be procured by the guest / client and provided to us at least 7 days prior to the event
  • The Menu for the function has to be finalised at least 2 weeks prior to the date of the event. No changes in the Menu will be entertained within 1 week of the function date
  • 30% Advance payment against confirmation (Non-Refundable in case of cancellation / postponement of the Event, under any circumstances); Balance 70% alongwith on the proposed Invoice Value to be made at least 10 days prior to the date of the Function. In case of any payments that are pending at the time of the settlement, the same has to be cleared either by Cash or by Credit / Debit Card or E-payment modes only. Fortknight reserves the right to cancel the booking, in case of any delay in the agreed payment schedule
  • Fortknight shall only provide the services at the rates that are agreed upon. Any services or amenities that are required, in addition to those that has been agreed upon as per the contract; the same shall be chargeable and provided, subject to availability of the desired services at that moment
  • All charges will be levied on the Actual Number of persons or Minimum Guaranteed Persons; whichever is higher
  • There are no discounted rates for children
  • Any reduction in the number of Minimum Guaranteed Persons is allowed only upto 96 hours prior to the date of the function
  • Any change in the program or details as mentioned in the contract will only be made keeping the function co-ordinator of Fortknight in confidence
  • Food shall be prepared for 110% of the Minimum Guaranteed Persons, as mentioned in the contract. In case the actual count exceeds the said percentage, Fortknight will be entitled to charge the additional persons at Card Rate of the package. Additionally, Fortknight will not be liable for any changes in the consistency of the food served and serviced beyond the 110% of the Minimum Guaranteed Persons
  • In the event that food is remaining at the Buffet Counter on the completion of the defined event, the same cannot be parcelled or taken out of the Venue and the same shall be retained by Fortknight
  • In case of Outdoor Catering Services or packaged or delivery order, the customer should check the quantity or quality before taking the service. Fortknight will not entertain any changes or objections, post the start of the event.
  • All materials / goods brought by Fortknight into the designated venue for the purpose of facilitating the Catering of guests namely cutleries, crockeries and glassware that will be used by guests; has to be taken care while using. Any damages or breakages while usage of such items by guests will be charged to the guests at the MRP of the said items.
  • All materials / goods brought by the Guest into the designated venue will be strictly at the risk of the guest and Fortknight or its employees / representatives will not be liable for any loss / damage of such goods and items in case of any eventuality.
  • In case of force majeure or a situation beyond the control of Fortknight, the guest indemnifies Fortknight against all such situations and Acts of Gods for which Fortknight is not responsible or liable.
  • Packaged Water / Mineral Water will be charged extra, as per Menu Price and as per actual consumption
  • All disputes, if any, has to be resolved under jurisdiction and courts of Rangia